Business Phone Systems Made Easy

A premise-based telephone system involves purchasing and installing the hardware often referred to as the PBX (Private Branch Exchange). This hardware is located in customers premises comms room and connects to the telephone lines provided by one of the main traditional carriers, such as BT or Virgin. It then branches to local extensions acting as the local exchange.

A cloud-based telephone system is located away from the client’s premises and hosted by a cloud provider such as Gamma or RingCentral. These systems are referred to as a VoIP telephone system, and they allow users to make calls over the Internet from a remote location, to the cloud server, to access all the functionality of the cloud PBX.

Every business phone system has its own advantages and drawbacks. The best phone system is the one that’s tailored to your business needs.

Mint Network is phone vendor-independent, but popular solutions include Panasonic, RingCentral and Gamma. We encourage you to get in touch with our expert phone consultants who will gather your telephony requirements and recommend a solution that is best for your current and future needs.

A cloud-based phone system typically costs £17.50 / month which includes line rental, calls charges and our premier support package. If something goes wrong, we guarantee no additional charges and our engineers will make changes to the system either remotely or in the field and without the customer incurring extra charges.

Unlike other business telephone systems who offer prices from £9.99 / month and appear affordable, they then charge for engineer call outs or additional costs, whereas our service is all-inclusive.

Regardless of whether the fault is with the socket, wiring, internet connection, moving equipment or requires additional training, we are here to help.

For on-premise small business phone systems, this typically requires a higher upfront cost when compared to a cloud-based system. Once we know your requirements, we can provide a custom quote.

Basic on-premise telephone systems have a line and a number. When you receive a call, the line will light up or blink. If you are busy, the call can go to voicemail or be diverted to another person.

In contrast, a cloud VoIP telephone system will communicate with its data centre, which you can think of as its main brain. This communication requires an internet connection where voice packets are converted into data packets and transmitted by the router.

As you can imagine, a cloud-based telephone system requires a good internet connection and a high-quality router to handle these data packets and differentiate them from the rest of the data or internet traffic.

Many clients who switch over to us were left disappointed by their previous supplier because they were sold a cheap business phone system that was inadequately configured to offer a reliable and high-quality phone experience.

Yes, and this is the most effective way.

Mint network will send a highly skilled service manager to discuss options with you. As qualified engineers, they will be responsible for project implementation, after-sales and follow up phone installation visits.

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